People Dialogue Sparks
- Irresponsible to frame AI as threatening jobs - it offers opportunities and innovation for different jobs to growth
- Fear driven by leadership who have not been bought up with AI - may be holding AI back?
- AI creates efficiency but many jobs can't be replaced by AI
- Many people using AI every day without realising it
- Need to plan to reskill staff
- Can AI programmers learn from the recruitment industry that has been working on removing bias from processes and delivering highly diverse teams
- Need holistic approach when talking about AI - overlaying the human element
- Humans don't even understand themselves - what hope has AI got
Leadership Dialogue Sparks
- Need to determine (proactively) who will lead AI to make it a force for good
- Need to consider how AI deals with emotional intelligence
- Good leaders listen, how can we teach AI to listen?
- Leaders need to better understand what AI is about
- 4th industrial revolution is NOW, we need leadership regarding an ethical response
- Issue is that AI can only mimic humans
- How does AI develop judging and sensing capabilities?
Ethics Dialogue Sparks
- Should we be placing trust in AI
- AI is moving very quickly
- We should not be afraid to legislate - in fact we should
- Senior leadership teams need to be encourage to engage with the ethical aspects of AI
- There should be focus on decision support, not decision making
- Focus on cost savings and reducing head count, but ethics should be at the forefront
Organisation Design Dialogue Sparks
- We need to understand the fear and resistance to change – need to work on building trust/focusing on opportunities.
- We need to manage governance, risk and benchmarking, especially around “shadow” AI if parts of the organisation are doing their own thing
- Need to be educated on what AI applications are available now.
- Need to consider how AI can help organisations be more sustainable, including harnessing the value of data that we have
- Leaders need to understand how AI can be harnessed to help organisations pivot to respond to current crisis
- AI needs to become part of an organisation’s strategy
