Structuring speech to be inclusive
- Use body language to connect to people
- Increase your cultural competence
- Different languages require speech and arguments to be structured in different ways
- Don't make cultural assumptions - employ active listening
- Avoid jargon and specialist terminology
- Avoid local sayings
- Facial expressions are universal - on zoom put yourself closer to the screen
The message and the audience
- What is the story that you are trying to convey
- Put out context and make statements
- Think through message - and rewrite
- Communicating on your feet can be counterproductive
- Craft your message
- Seek feedback
Positive lessons from the way Trump communicates
- Use linguistic techniques to ensure your message is recevied
- Don't be be shy about talking about the difficult topics
- Table subjects that need attention
- Let people into your personal life
- Authentic use of language - not overly polished
- Be real
Unconscious bias in our communication
- Expose yourself to greater cultural variety
- Use dialogue to challenge perspectives
- Be curious and be open - become more self aware
- Step outside your individual bubble
- Spend time with people with different experiences and views.
